Beyond “Managing Behaviour”: Why Relationships Are the Real Work
by Werner Van Der Westhuizen
by Werner Van Der Westhuizen
Ask any professional working with children and young people about what matters most, and you will likely hear the word “relationships.” We know relationships are important. They are the context in which children experience safety, develop trust, learn social skills, and communicate their needs. For us as practitioners, relationships help us truly know and understand the children we work with, allowing us to tailor our care and interventions to what each child needs.
Yet for decades, our field has been almost obsessively focused on behaviour. And it is understandable why. When you are working with children who have experienced adversity and trauma, their behaviour can be challenging. It is often disruptive, sometimes feels deviant, and frankly, it makes us uncomfortable. These behaviours are symptoms of underlying pain, expressions of earlier experiences, and responses to a world where adults haven’t always been safe and trustworthy. But rather than seeing this, we have traditionally tried to subdue, control, and manage these behaviours. Even today, this way of thinking is still dominant in certain circles. The thinking went something like this: if we can just get the behaviour under control, then we can start working on the real issues. Relationships were seen as a tool to influence behaviour toward that end.
That approach is not entirely wrong, but it misses something crucial. In recent years, a Relational Child and Youth Care approach has emerged, which fundamentally shifts our focus from control to connection.
Here’s the paradigm shift: the relationship we build with children and young people isn’t just a vehicle for the change that’s needed. The relationship is the therapy. It is the intervention. It is the “change work” itself.
Think about how children first enter the world. They are completely dependent on their caregiver for survival, but that caregiver provides far more than just food and shelter. They also meet psychological, social, and emotional needs. This first attachment relationship becomes a blueprint for how to be in relation with others. As children grow and develop, this blueprint gets modified and reinforced until it becomes a deeply ingrained template for interacting with others and the world around them.
When that attachment relationship provides security and healthy interactions, children engage with their world with trust and positive expectations. But when this relationship doesn’t provide sufficient safety, or worse, it is actively unsafe and disorganised, children enter the world with a broken blueprint. Their behaviour, however painful it may be to themselves and others, is imprinted in their understanding of who they are and how they relate with others and the world.
This is where Relational Child and Youth Care comes in. One of our most important tasks as practitioners is to provide children with a healthy blueprint for how to be in relation to themselves and the world. And here’s the thing: you can’t simply modify or replace a deeply entrenched blueprint by instructing children how to behave. Instead, we must create experiences for children in which they feel what it is like to be in a safe and healthy relationship where they can actually meet their needs. We help them become aware of these new experiences and, through a meaning-making process, construct a new template for being in the world.
This happens through moment-by-moment interactions. We move alongside children as they live their lives, using small and seemingly insignificant moments as opportunities for learning. By doing or saying something small, we provide children with opportunities to experience what it feels like that their needs are met – whether that is experiencing safety, feeling “seen”, feeling accepted and loved unconditionally, being encouraged to take a risk and try something new, or doing something different from what they usually do.
Think of the connection CYC practitioners build with children like a children’s playground. In a playground, you find equipment like climbing frames and swings. These provide fun, yes, but they are also designed to help children test and develop their physical abilities in a safe environment. Playgrounds typically have soft covering on the ground because it is expected that children will fall when they test their abilities. The environment is designed with this in mind, encouraging them to get back up and try again.
As CYC practitioners, we provide a relational playground – a uniquely safe relational connection where children can maneuver around, have different experiences, be in control of how they engage, try out new skills, feel safe and supported when they miss their target, and be encouraged to try again.
These in-the-moment interactions, which occur within the child’s life space, are so powerful because they are non-intrusive, experiential, and relational rather than intellectual conversations. They bypass normal defenses because they are authentic, everyday experiences. This is what makes them so powerful – but it is also what makes them so complicated. These interventions require tremendous self-awareness, sensitivity, acuity, empathy, and intentionality on our part. They must be delivered intentionally, delicately, and elegantly. The relationship is the therapy.
As you can imagine, Relational Child and Youth Care demands that practitioners take great care in their personal and professional development. Who we are as people is just as important as the professional knowledge and skills we gain through training and experience. We are the tools of our trade. Relational Child and Youth Care practice is the expert application of relational strategies to create safe, supported, and empowering experiences that open up opportunities for growth and positive change.
This is precisely why CYC practitioners need solid foundational training, ongoing personal and professional development, and high-quality professional supervision. We provide a unique service and intervention. It’s not just making meals and putting children to bed. It is skilled, intentional, relational work that has the power to give children a new blueprint for how to be in the world.